Yes. Fengniao VPN provides a long-term Free VPN entry tier for light use. It does not insert ads; users who need higher speed, more nodes, or peak-hour stability can upgrade to VIP dedicated routing.

Most users do not need to. The Fengniao VPN app supports one-click connection. Users familiar with v2rayN, Shadowrocket, or v2rayNG can also follow compatible setup guides when needed.

Concurrent devices depend on the plan. The basic plan supports 3 devices, while higher tiers can support up to 10 devices online at the same time.

Yes. Fengniao VPN is built around common China VPN needs: censorship-resistant routing, AI tool access, peak-hour stability, Chinese support, and clear client setup.

Update your subscription, switch to a lower-load node, confirm your system time, and check the app version. If the problem continues, submit a support ticket with your device and region.

Return routes are available for some Chinese music, video, and social apps. Availability can vary by platform licensing and account policy, so choose the recommended region for your case.

If the official download is unstable, contact support for an alternate installer or mirror. Use official channels only to avoid unsafe third-party packages.

Some OpenWrt, Merlin, and Padavan environments are supported. Router setup is better for experienced users; beginners should start with the official apps.

Please click 'Forgot Password' on the login screen, and the system will send a reset link to your registered email. We recommend binding a frequently used email to prevent losing contact.

Yes. It is useful in university, library, hotel, cafe, and mobile network environments. The encrypted tunnel reduces exposed traffic, but you should still follow local network rules.

When the VPN is connected, traffic is carried through an encrypted tunnel. Your ISP can usually see encrypted connection traffic, but not the specific page content you are reading.

Yes. We do not record browsing history, DNS query content, or real browsing activity. We keep only the minimum data required to run accounts and service access.

Reality, Hysteria 2, split routing, and backup lines help reduce interference. We also adjust node strategy based on line health and regional conditions.

The client uses modern encrypted transport to protect data in public Wi-Fi, campus networks, hotels, and shared offices, reducing sniffing and man-in-the-middle risks.

During normal connection, external websites see the exit IP of your selected node. We recommend enabling DNS leak protection and avoiding browser location exposure.

Yes. Kill Switch protection can block unencrypted traffic during unexpected connection changes, reducing the risk of a brief real-IP exposure.

Yes. DNS requests are prioritized through encrypted paths to reduce ISP hijacking, pollution, and incorrect resolution.

No. Fengniao VPN is not an advertising platform, and we do not sell browsing data to third parties. Privacy protection is a baseline requirement of the service.

That is normal for a VPN Service. When you choose Hong Kong, Japan, the US, Singapore, or another region, websites see the exit IP for that node.

Common streaming and AI scenarios are supported, including Netflix, YouTube, aiyifan, ChatGPT, Claude, and Grok. If a platform applies temporary risk controls, switch to a recommended node.

In some cases, yes. Fengniao VPN includes gaming routes for Steam, Apex, and Valorant. For domestic-only games, dedicated tools such as UU加速器, 雷神加速器, or 迅游加速器 may be more specialized.

Some nodes support P2P traffic. Please follow local laws and platform rules, and choose lines explicitly marked for downloads.

Every VPN Provider is affected by local carriers and international links. Fengniao VPN uses dedicated routing, load balancing, and backup nodes to reduce peak-hour volatility.

Smart split routing keeps local apps on direct connections while overseas apps use the VPN tunnel. That lets WeChat and Douyin stay local while Google, YouTube, and ChatGPT use accelerated routes.

Some nodes include basic filtering rules for common pop-ups and malicious domains, but they are not a replacement for browser security extensions.

We provide round-the-clock ticket support. During busy periods, requests are prioritized by impact and account status, with practical steps rather than generic replies.

Start with automatic routing. If you know your scenario, choose by region, latency, streaming unlock, or AI access label.

Yes. Log in with the same Fengniao VPN account and your subscription can be shared across phone, computer, and tablet without buying again.

You can buy a temporary top-up or upgrade to a larger plan. If you only use the service occasionally, you can continue with the free allowance when it refreshes.